HEALTHCARE

Pillow speakers, paired with remotes, empower patients in numerous ways and improve their experience. The name of this technology describes the product well; they are pillows containing embedded speakers, being conveniently located right where the patients are. When a patient needs to call their nurse, change the TV channel, lower its volume, or adjust their room lighting, they can often do so through the easy to use, intuitive pillow speaker/remote combo.

Hospital staff can quickly show a patient how to use their pillow speaker/remote, devices that are designed for heavy hospital use in ways that also help to protect them against dirt and fluids and are safe in oxygen-rich environments. Sound quality is excellent and, because these pillow speakers typically use intrasound technology, other people can’t usually hear the sounds. That’s because the sound isn’t transmitted through waves in the air; instead, the sound goes through the patient’s bone and body tissue before being sent to the ear.

MDM offers pillow speakers that come with in-demand benefits, being durable and sturdy while also lightweight enough for patients to comfortably use them. Large, raised, colorful buttons on the associated remote make it even easier to understand and use. Some patients like their remotes to have an audible click to verify their usage; MDM offers some with this feature.

These pillow speaker-remote combos can be customized for your facilities’ specific needs and are easy to clean and sanitize. Plus, we offer both wired and wireless options.

Kiosks are a convenient form of interactive digital signage that boost efficiency in healthcare settings. For example, patient check-in kiosks allow people to enter data that boosts accuracy by eliminating errors that can occur when reading someone’s handwriting. It therefore streamlines these administrative functions. At least one study found that more than half of the patients who used the kiosk found the process preferable to filling out paper forms. This process also helps to reduce the amount of time that healthcare staff would interact with an ill patient who is checking into, say, an urgent care center.

Healthcare organizations can deliver videos and other types of healthcare information to patients through kiosks who can also use this technology to quickly find answers to their questions about a healthcare condition, hospital procedures, and other relevant topics. 

Benefits of kiosks in healthcare settings include:

• More efficient use of staff time, which can be especially crucial in today’s healthcare staffing shortages
• Verification of patient information by the patient themselves in real time, which can reduce errors and streamline the claims process
• The ability to quickly gather patient insurance information and, as needed, provide information about financial assistance options

Kiosks can also be used as part of a telehealth device. As the Library of Medicine notes, although it would seem that the increase of personal smart devices and internet access would make this type of kiosk use redundant, recent reports suggest otherwise, predicting a growth in this market.

Hospital digital signage & patient TV systems are actually closely related, using the same kinds of technology—hardware and software—for a variety of purposes. Digital signage content can be used to educate and entertain patients and their families. As far as entertainment, they can watch their favorite shows, which can make a hospital room seem a bit more like home.

Education-wise, JourneyPX can deliver targeted information about a patient’s healthcare condition, treatment options, and more across the entire continuum of care, including when a patient goes home. This can include information in video form, and they’re available in multiple languages.

Digital signage content that’s available through a whiteboard will close the communication gap between patients and their care teams. That’s because, instead of manually updating information on a dry-erase board in a patient’s room, which can lead to errors, real-time information is always available on the whiteboard for the next shift of caregivers. This interoperable system seamlessly integrates with most electronic health record systems.

Besides assisting busy healthcare workers, the patient and family can continually be apprised of restrictions, precautions, the daily care plan, goals, progress, and much more. Plus, patients can video chat with friends and family through a SMART patient TV system and pillow speaker. This eliminates the need to use smartphones or tablets with surfaces that may contain pathogens while also facilitating encrypted, secure conversations.

MDM carries a wide range of hardware for hospital digital signage & patient TV systems and can also provide access to JourneyPX to offer the targeted digital signage content you need to share with patients and healthcare teams alike.

Benefits of patient portals are actually quite numerous for patients and healthcare providers alike. For patients, they allow them to conveniently access real-time healthcare information around the clock, which can lead to better two-way communication between doctors and patients—which has demonstrable positive effects on outcomes. Patient portals streamline the process of patients receiving targeted educational materials, which enhances engagement. Plus, past lab results, prescriptions, and so forth are all accessible in the patient’s electronic health records.

For providers, doctors can streamline their communications with patients and rely upon real-time, accurate data when making treatment recommendations. Patient portals show progress over time, as well, rather than a single snapshot of information. This ease of data access can help with patient outcomes and their satisfaction levels with treatments as they engage more fully with healthcare workers. Financially, digital patient portals streamline administrative tasks and optimize daily workflows, thereby contributing to better bottom lines. In addition, the electronic health records system that houses the patient portal will satisfy meaningful use standards and otherwise help to keep healthcare organizations within regulatory compliance. 

To discuss how MDM can help with digital communications between healthcare teams and hospitalized patients—as well as when patients are outside the four walls of a medical facility—simply contact us online or call our experts at 800-359-6741.

Besides a wide array of hospital digital signage & patient TV systems and our patient engagement solution, we offer accessories for the equipment, such as TV mounts, pillow speakers, and remotes.

We also offer cost effective RF video distribution and consulting services. As with each of our services, our technical staff will glean a thorough understanding of your goals, timelines, and budgets. We’ll examine and analyze your current RF distribution system, too, before developing a customized solution for your facilities.

MDM will then facilitate your health care teams’ ability to consistently and effectively educate patients. This includes how your hospital staff can systematically search the patient education library and review content; then, this information can be shared with the patient who needs this information before treatment is prescribed. Other types of information you can share can focus on pre- and post-op topics as well as ones on disease, wellness, safety, and more. You can then create and insert relevant documentation into the patient’s electronic health record.

The system is easy for patients and the care team to use with the ability to continue to inform patients after they’ve been discharged through emails or texts. This has been shown to reduce the number of patient calls, visits, and readmissions.

MDM can offer affordable solutions when you’re planning the system and when it’s being installed, thanks to our direct relationships with top manufacturers in the industry. Additionally, MDM experts will ensure that your RF system operates at peak levels. To find out more about our services, which include consulting, design engineering, patient education platform, digital signage, cable upgrades, customizable messaging systems, and more, simply reach out online or call 800-359-6741.

First, we offer a wide range of healthcare technology solutions, including products and hardware as well as software, that are ideal for the healthcare environment. Our expert team is committed to helping you find just what you need and leveraging our significant buying power to bring you the most competitive pricing possible.

In addition, we offer the highest levels of customer service throughout the process, starting with the moment you first contact us. We’ve got significant experience in seamlessly installing our products and services with as little disruption as possible. Then, we can manage your facilities’ digital media and content initiatives.

We also offer graphic creation services to bring your vision of your digital displays to life. Our dedicated team of talented professionals will work hand in hand with your in-house teams without adding work to your to-do lists. Through our creative services, your healthcare organization can personalize the look and feel of your interfaces in relevant, eye-catching, branded ways.

When you choose MDM, you’re selecting a one-stop shop for your healthcare technology solutions: products, systems, and consulting services. To discuss your unique needs, just reach out online or give us a call at 800-359-6741 for a prompt, personalized response.