Rapid Exchange Resolution Claim

Thank you for notifying us of the damaged or defective product(s) in your recent shipment. We value your business and want to make every effort to ensure this is resolved as quickly as possible.

We are committed to accommodating your request. However, there are instances where we may not be able to provide replacement units, including:

• Damage to the box matching the damaged unit was not reported at delivery.
• The damaged unit does not have a matching box.
• The unit has been altered, or the damage was not reported within four months of receiving the unit.
• The unit has been installed.
• The unit was received at one facility and moved to another location before the damage was reported.

To begin the claims process, please provide the requested information in the form below.