NEWS AND INSIGHTS

Even though your facilities have attractive, comfortable rooms and in-demand amenities—ranging from fitness centers to pools and from restaurants to gift shops and more—guest satisfaction will dim if rooms and amenities are hard to find. Studies have shown how people have limits in how many turns they can recall in…

When people arrive at your lodging facility, they may have been driving for quite a while or just come off a stressful flight. Perhaps they’ve got a big business presentation to make the following morning. So, they want to get a comfortable room, as soon as possible, simply to relax.…