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University of Louisville Health Implements Innovative Interdisciplinary Care Team Model

20 Mar 2023

Written with contributing author Linda Robinson, MSN, CPXP, RN, Vice President of Clinical Excellence, MDM Healthcare The healthcare industry has continued to evolve rapidly in the wake of the COVID-19 pandemic, and in response to challenges such as workforce shortages, more complex patient cases, and the rise of telehealth. Some…

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nurse standing in hospital room

Rich Simpson, CTO on Designing Technology with the Patient Journey in Mind

01 Mar 2023

Technology has become an increasingly important tool for the healthcare industry, especially in a post-COVID pandemic environment. Patient engagement technology provides hospital organizations, clinicians, and patients with many benefits and allows patients to take an active role in their healthcare journey. Armed with the right patient engagement technology, healthcare organizations…

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How Patient Engagement Technology Can Help Reduce Hospital Readmissions

28 Feb 2023

Written with contributing author Linda Robinson, MSN, CPXP, RN, Vice President of Clinical Excellence, MDM Healthcare The costly effects of hospital readmissions have a significant impact on hospital organizations. According to an article published in the Journal of Multidisciplinary Healthcare, “a significant portion of the expense incurred within the US…

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Discussing Heart Disease and Prevention with Dr. Creighton Wright

10 Feb 2023

Written with contributing author Linda Robinson, MSN, CPXP, RN, Vice President of Clinical Excellence, MDM Healthcare  February is National Heart Health Month. According to the Centers for Disease Control and Prevention (CDC), heart disease is the leading cause of death in the United States, and strokes are number 5. The…

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Being a Servant Leader and What That Means In The Healthcare Industry

17 Dec 2022

Servant leadership puts people first. As a servant leader, then, it’s important to value relationships and work to build bi-directional trust. It’s crucial to work on relationships by actively listening with empathy and awareness, and caring about what’s happening in other people’s lives. In episode #7 of PX Space, Linda…

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healthcare technology post pandemic

Rise of Technology in Patient Care Post Pandemic

09 Dec 2022

Healthcare has been on the verge of transformation for years—and then, through necessity, the pandemic broke through barriers and resistance to change at a pace nobody could have imagined. This, says Linda Robinson, the vice president of clinical excellence at Journey PX, happened because healthcare professionals needed to make fast,…

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Making It a Better Day for Nurses

23 Nov 2022

Nurses have always needed to possess a strong sense of resilience: to persevere even when times are tough. As Linda F. Robinson, MSN, BSN, RN—and the vice president of clinical excellence for MDM Healthcare— puts it, hospital nurses will go down with the ship to help patients in the most…

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nurse standing in hospital room

How Patient Engagement Drives Quality and Safety

12 Nov 2022

VP of Clinical Excellence at MDM Healthcare, Linda Robinson, tells patients that healthcare isn’t something that happens to them. It’s something that’s happening with them—and this patient engagement drives hospital quality and safety initiatives. In the past, engagement with medical professionals wasn’t emphasized. A doctor would simply tell a patient…

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Six Reasons Why Your Healthcare Facility Should Focus On Patient Experience

24 Sep 2022

The Agency for Healthcare Research and Quality makes an important distinction: that patient experience is not the same as patient satisfaction (although the concepts are related). Patient satisfaction focuses on a person’s expectations and to what degree they were met. So, two different people could receive the same care but,…

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