Journey PX: Patient Experience Across the Continuum of Care

MDM Healthcare’s innovative Journey PX patient experience solution uses cloud technology configurations to deliver cross continuum patient education and engagement tools. Journey PX can be accessed in the hospital room, clinics, and even follows the patient home on their smart device, email, and patient portal.


Our solution offers yours the ability to customize the look and feel of your patient interfaces and adds a variety of features that engage, educate, and improve your patient outcomes throughout the entire continuum of care. MDM has an expert healthcare team made up of patient educators and designers that blend your brand in to the necessary patient engagement features. We create an interface that fits your brand and budget!

What Journey PX Does

  • Engages Patients and Families in their care
  • Provides pre- and post-operative education as well as disease, wellness, and safety education modules
  • Delivers the right education at the right time
  • Accessible for patients and families in hospitals, clinics, and homes
  • Delivers patient satisfaction and comprehension surveys
  • Interfaces with your existing clinical systems, ADT, and EMR


Journey PX Prep gives your patient the boost they need with vital medical education for their journey. Our A.I. assisted communication and scheduling platform directs patients to the right clinician at the right time!

  • brain-speech-bubble

    Important Reminders

    • Important messages sent to a patient's personal device
    • Send specific educational videos to their personal device

  • phone-chat

    Scale Operations

    • Allow patients to self schedule
    • Direct patients to the right resource


Journey PX Navigate showcases informational, and engaging content on digital displays that assists patients and their loved ones find what they need when they enter the facility.

  • photo-camera_journeypx

    Stunning Visuals

    • Establish your brand
    • Create valuable first impressions
    • Improves your facility's atmosphere

  • road-with-two-placeholders

    Show the Way

    • Display important facility information in a custom interface that makes it easy for patients and loved ones to navigate your facility and learn more about your organization

My Stay

Journey PX My Stay helps your staff manage inpatient care easily, quickly, and effectively.

  • expand-arrows-interface-symbol

    Digital Whiteboards

    • Seamless integration
    • Keeps patient and staff informed
    • Fully customizable
    • Syncs to EMR systems

  • newspapers

    Informational Content

    • Sends inpatient education videos
    • Prevents readmission rates

  • movie-on-monitor-screen


    • Movies on demand
    • Radio
    • Relaxation tools

  • speech-bubbles-couple-of-smiling-circular-faces

    Key Communication

    • Real-time communication capabilities
    • Order meals


Journey PX Aftercare measures patient satisfaction at the provider level and enables healthcare organizations to identify and intervene with at-risk patients at scale.

  • brain-speech-bubble

    Powerful Insights

    • Collect extensive and reliable data
    • Better evaluate staff performance
    • Deliver fully-automated surveys and improve patient satisfaction
    • Recover dissatisfied patients
    • Collect immediate and actionable

  • newspapers

    Continued Education

    • Send patients post-care educational videos
    • Focus on lowering readmission rates

  • clock-circular-outline

    Save Time, Hit Your Metrics

    • Stop cold calling patients and spend more with patients in need
    • Increase your 48-hour follow up rate, HRA rate, and decrease readmissions


JOURNEY PX Patient Experience Solution

Scalable, Affordable, Multi-Accessible Patient Education & Engagement


Partnering with the Brands You Know & Trust


and the Organizations You Trust

Why Choose US

MDM Healthcare

At MDM Commercial, we strive to be true partners as we provide the equipment and services you need to keep your healthcare or hospitality facility running smoothly. Founded in 1990, we have decades of experience developing solutions that suit your unique needs, no matter how large or small your facility may be. You can count on us for:

  • technical-support

    A Large Catalog Of Products At Competitive Prices

  • tools

    Prompt And Efficient Equipment Installation And Setup

  • analysis

    Ongoing Account Management And System Maintenance

  • profile

    Knowledgeable Professionals Offering Unsurpassed Customer Service