PONTE VEDRA BEACH, Fla. – MDM Healthcare President Andrew Thompson has announced the addition of decorated clinical expert and healthcare workplace safety advocate Linda F. Robinson, MSN, BSN, RN as Vice President of Clinical Excellence.
Robinson is an accomplished national speaker and published author with over 34 years of nursing experience in patient- and family-centered care, patient engagement technology, emergency medicine, critical care, forensic nursing and healthcare legislation. In her role with MDM Healthcare, she plans to continue her steadfast dedication to transforming healthcare through MDM’s patient engagement technology, Journey PX. Her focus is to champion patients and families by empowering clinicians and providers to deliver exemplary patient experiences and outcomes that matter in this ever-changing healthcare landscape.
“Linda brings an incredible wealth of knowledge on how to transform not only the patient experience, but also the clinical staff experience,” Thompson said. “She is a very important addition to the MDM Healthcare team as we strive to deliver the best patient engagement solutions possible for our customers.”
Linda has been recognized as Magnet Nurse of the Year for Structural Empowerment by the ANCC Magnet Commission, the recipient of the Healthcare Hero Award by the Greater Cincinnati Business Courier Journal, awarded Outstanding Contribution to Emergency Nursing by the Greater Cincinnati Emergency Nurses Association and spearheaded the passing of multiple landmark bills on the protection against violence in the workplace for Kentucky health care workers. She received ANCC Magnet Exemplar SE11 for being a Clinical Nurse supporting organizational strategic priorities for the initiative. In all, Robinson has been intricately involved with five successful ANCC Magnet journeys.
As a transformative nursing leader at St. Elizabeth Healthcare for more than three decades, Robinson was instrumental to the ground-breaking research, development, implementation and sustainment of Partners in Care. The program innovatively incorporated patient engagement technology and led to a system-wide cultural shift towards a more patient- and family-centered care model. With patient experience targets met, she proved that patient engagement technology can play a vital role in patient- and family-centered care. The program received an ANCC Magnet Exemplar EP4a.
She has also consulted with hospitals across the country with a focus on innovatively incorporating patient engagement technology within their patient and family centered care culture. With a focus on embedding technology into existing clinical workflows thus developing LEAN workflows that drive system utilization and nursing best practices that strategically impact patient experience, quality, safety and nurse satisfaction. She has dedicated her life and career to transforming the healthcare industry.
“I want to help healthcare professionals innovatively engage, educate, and empower patients and families in their care,” Robinson said. “At the same time, I want to give clinicians the tools they need to streamline and lean down bedside clinical workflows. Transforming care delivery in this ever-changing healthcare landscape is essential. I am dedicated to being part of the solution!”
About MDM Healthcare
MDM Healthcare, a division of MDM Commercial Enterprises, Inc., was founded in 1990 and is headquartered in Ponte Vedra Beach, Fla. With more than 3,500 healthcare clients, MDM Healthcare is a leader in healthcare technology solutions including healthcare-grade televisions, patient experience software (Journey PX), digital signage, ancillary products, HVAC, content management, systems integration and more. MDM Healthcare offers installation and fast shipping from its 100,000 square foot warehouse in the Dallas, Texas metro area in addition to best-in-class customer service.