Content Providers

The patient education library is available to all clients via MDM’s Cloud Based media system. Having one library provides health systems with a consistent patient education message that improves health literacy. Using Cloud technology to deliver patient education and patient engagement tools, our content library gives hospitals the flexibility to prescribe and deliver education to the patient’s hospital bed as well as extend that delivery of education to associated clinics and to the patient’s own personal devices pre- and post-discharge.

The Journey Patient Education library consists of thousands of video options (also available in other languages) that provide hospitals, clinics, and care teams with engaging patient education content that is consistent in helping them address regulations from The Joint Commission National Patient Safety Measures, Core Measures, and Meaningful Use. Our library includes information on most diagnoses, conditions, and treatments, with topics that range from pain management to help with sleep.

Content includes but is not limited to:

  • Patient safety
  • The Joint Commission Speak up Series
  • Advance Directives
  • ICD10 Codes and DRGs
  • Pain management
  • Medication Education
  • Pediatrics
  • Mother-Baby, New Family
  • Pre- and Post-operative care

Comprehension questions and patient satisfaction questions can be included after each video to determine and track if the patient or family member needs further information.

Health systems are encouraged to upload their own patient education content, welcome videos, and any other patient education video or text-based communication pieces that facilitate patient engagement. Journey includes an intuitive uploading tool for all clients. Call us at 1-800-359-6741 for a prompt response to your questions.