Patient education and engagement is an important requirement for all healthcare organizations. MDM Healthcare has created an intuitive platform that delivers the best education and engagement tools at the lowest cost possible. Patient education is delivered to the patient and loved ones with engaging messages that assist in lowering re-admissions, decreasing never events and improving patient satisfaction.
MDM’s patient education and engagement solution delivers the right education and information at the right time to patients on a variety of devises. MDM knows that providing pathways to communicate with patients and loved ones while in the hospital as well as pre-and post-acute care stay, is a huge advantage in helping patients to remain engaged in their care. MDM delivers the right education based on the diagnosis, unit, physician, ICD10, DRG and/or safety risk. The education is delivered to their in-room television, personal email and/or via text message. The “push” of information allows for a much more utilized engagement versus waiting for the patient to have to log in and go find the information.
Patients have become more selective about where to go for care. Hospitals and other healthcare facilities are constantly looking for better ways to enhance the patient experience and create patient loyalty. We provide two versions of our patient engagement product, an on-demand version and an enhanced, interactive version. Both of our Journey solutions are distributed via television and can also be accessed in the hospital, at a clinic, or at home.
MDM Healthcare’s Journey solution will take your hospital’s television system to a new level by delivering the right education at the right time to improve engagement for each patient in your care. Providers prefer our patient education solutions for their hospitals and other healthcare facilities because our Journey products:
- Provide care teams with the ability to educate patients in a consistent and effective manner without adding steps to the nurse’s day
- Engaging interfaces that are personalized for each patient
- ADT and EMR integrations for proper documentation
- Intuitive to use for the care team as well as the patient
- Provide pre- and post-operative education as well as disease, wellness, medication and safety education modules
- Extend the patient education provided beyond the hospital stay by sending relevant content via email or text message to the patient at home
- Can provide soothing relaxation content for aiding in pain management and addressing noise concerns
- Delivers patient satisfaction and comprehension surveys so care teams can assess overall patient engagement
- The Journey solution can market, inform, and enlighten all guests of the healthcare facility about other events and offerings above and beyond patient education
Our Journey patient education products offer scalable and affordable interactive solutions that provide the ultimate patient experience. Let the professionals at MDM Healthcare help you decide which solution will best enhance patient engagement and work with your budget. Call us at 1-800-359-6741 for a prompt response to your questions.