MDM provides excellent commitment, with top notch, one-to-one service at affordable prices. You can’t beat it. I have referred many of my friends in the same business to MDM, and I am exceptionally happy with what has been offered in the form of products and services. MDM helps our hotel rooms run cooler in summer and warmer in winter, with individual controls that our guests can adjust according to their needs. In short, MDM provides the best products with outstanding customer support and service.
Jason K.V., President, | National Hotel Chain
I have placed numerous orders for our three hospitals with MDM Commercial. The orders were processed very efficiently, and the best facet of the process was the above-average customer service that I received from Shawn Jeffery at MDM. He has gone the extra mile to provide specifications that streamlined the order placement process. I can’t always say that I enjoy doing business with a supplier, but in the case of MDM, I certainly have enjoyed our business relationship. I do hope MDM maintains a national contract with our ownership so I can continue to use them as our hospital television provider.
Katherine W., | Major Healthcare System, | Columbus, OH
MDM provides the best prices and make sure I have accurate tracking information and consistently good customer service. They are a good company and are always available to help me.
Paul P., | National Hotel Chain, | Bowling Green
MDM Commercial always responds quickly. If I need them, they show up–they actually do. I’ve been working with them for more than three years now, and they always do what they promise. They do what they say they will.
Dianne H., | Major Hospital, | Baltimore, MD
For the past twelve years I have worked with Dave Lingor at MDM Commercial. I have been more than satisfied with their pricing, efficiency and integrity. In today’s competitive market MDM Commercial has been a wise choice for my business. I would recommend them without hesitation.
Nathaniel B., President, | Business Consulting Service in the Hospitality Industry
MDM was responsible for coordinating a difficult installation in a patient area. The installation was executed quickly and efficiently without disturbing the patients or the staff. Andrew Thompson and his sales staff always provide up-to-date prices and products. MDM’s price quotes consistently arrive within the day and are always competitive, and their technical and sales staff use a common-sense approach to sometimes nebulous requests, which saves me a lot of time when putting together an equipment list for a project.
Craig P., | Major Women's Hospital, | Pittsburgh, PA
MDM stands behind their products. They are very responsive when it comes to correcting a defective component. It is a pleasure working with them.
Martha T., | Major Hospital, | Rochester, NH
We needed to purchase new televisions for the semi-private rooms. Andrew Thompson was very instrumental in helping us purchase and install these televisions throughout the patient rooms within the hospital. The television installation team went above and beyond their duties to ensure the televisions had all the components installed.
Carl F., Project Manager, | Major Children's Hospital
“A very cost effective and reliable solution to a patient interactive system. Terrific customer service” (M.D.M. Journey)
Tamara M., Director of Media Services, | Hospital
While providing training on the new features of MDM Journey, one of the first nurses that used the scanning feature on a patient’s armband actually let out a small squeal of excitement! They were so happy that they no longer had to use the keyboard. When I pointed out the name also auto populated after the armband was scanned under the account number, other staff members were very happy and thanked us for making patient education easier. On another unit, another nurse actually did a “happy dance” while she was reading the flier over the ability to scan armbands. One of the Unit Supervisors was here and she was very happy with the new features and said “This is big. This is going to make a lot of people happy.”
Christina M., Clinical Educator, | Major Hospital
We are so happy with MDM Journey - our nurses are already engaged in their practice to assign videos to patients. I can't imagine how we managed without it for all these years!
Andi K., Director of Patient Care Services, | Major Children's Hospital