The COVID-19 pandemic has rattled the healthcare industry and caused uncertainty among the public. Protecting those most vulnerable is the number one priority for healthcare workers and facilities. Industry leaders are looking to technology to reduce patient anxiety, allow easy communication between staff, and disperse accurate information.
Journey PX’s Digital Whiteboard solution is the perfect answer to all these concerns. Our digital whiteboard is a non-intrusive technology that utilizes existing infrastructure, making it affordable and less work for your facility’s IT department.
In an environment where COVID-19 patients are experiencing high anxiety due to extreme isolation, they need reassurance. The digital whiteboard can help alleviate that anxiety with the ability to include pictures and titles of the patient’s care team, as well as provide clarity in daily goals and schedule.
Our whiteboard syncs with EMR systems, making it easy to update patients’ records and quickly gives staff access to accurate information on demand. Since the whiteboard is digital, every aspect can be customized to fit the patient’s needs.
To learn more about our digital whiteboard solution, schedule a demo, or call us at 1-800-359-6741.
Want to learn more about digital whiteboard technology? Download our whitepaper here.
Each and every day, we serve as one trusted source to service the needs of the healthcare and hospitality communities. Now more than ever, we are here for you.
If you have an account with us with Net 30 payment terms, we will be offering Net 60, effective immediately. In addition, we have launched quick and easy financing options and accept all major credit cards.
Though you may be hearing of supply chain interruptions, we do have select LG hospitality and healthcare models, as well as PTACs and other ancillary products, available in our fully operational, centrally located warehouse ready to ship immediately.
We remain open for business and are stringently following precautionary measures in accordance with CDC and local health authority guidelines to keep our staff and customers safe.
Though these may be uncertain times, you can be sure our team is standing by to assist you immediately.
I remember 25 years ago, listening to a speaker discuss the “new and exciting” world of technology to educate patients. I was a skeptic, thinking the approach was impersonal. Honestly, I thought it would ruin the patient experience.
However, this former doubter can tell you firsthand how well executed technology-driven patient education is an effective and efficient way to deliver consistent and accurate patient education.
It is important to note that success rates (completion rates and satisfaction) are higher when all three users are involved – patients, loved ones, and nurses/educators. I have found that multiple ways to access the education also increases success – in-room patient televisions as well as the patient’s personal smartphone or tablet. This allows them to interact with the education and information at the best time for them throughout the continuum of care.
That said, what I feel adamant about is integrating technology seamlessly into a nurse’s day. I am now witnessing nurses being required to assign education to only a tablet, deliver that cleaned tablet to the patient, show them how to sign on and access the education, then remember to retrieve the tablet, clean it, charge it and start all over…I think by doing it “this way”, we are setting patient education up to fail. I’m exhausted just thinking about doing all of that! Giving nurses many more things to do is not the direction we should be taking with technology.
Yes, to using technology to educate and engage patients and their loved ones, and no to asking the nurses to have to manage so many steps to make it happen.
What are your experiences with this technology and how do you see it growing moving forward? Do you have an example of how patient education succeeded and was easy to use for staff?
In the competitive industry of healthcare, it’s important to stand out among your peers. With MDM Healthcare, we have a comprehensive solution and are a full solutions provider that is guaranteed to improve patient engagement in your healthcare facility! A critical component of any quality healthcare system includes the ability to provide an unsurpassed patient experience. Patient experience includes a variety of factors centered on delivering high-value interactions with patients, such as easy access to information, flexible communication with healthcare providers, and ongoing patient education when and where it is best for patients and all without adding steps in your nurses day.
The Journey Advantage
Journey offers solutions for patient education via television, Smart devices, email and patient portals all within the same care team workflow. Journey media and content can be viewed in the hospital, clinic or home. Using smart Cloud technology to offer easy access throughout the continuum of care as well as the benefit of decreasing the cost and footprint of hardware in your hospital, it is a win-win.
The Journey patient education library includes over 3000 videos and is available to all clients via our MDM Cloud-Based media system. Having one library provides health systems with a consistent patient education message that improves health literacy. Using Cloud technology to deliver patient education and patient engagement tools, gives hospitals the flexibility to prescribe and deliver education to the patient’s hospital bed as well as extend that delivery of education to associated clinics and pre/post-discharge to the personal devices.
MDM Commercial is a full solutions provider. One team delivers proven solutions for your in-room televisions, infrastructure, and all patient experience touch points. We constantly work to provide the best technology and the highest-grade software. If you would like to know more about our company or our products and services, please give us a call today at 800-359-6741.
MDM Commercial Receives Supplier Legacy Award from Premier Inc.
Ponte Vedra Beach, FL, Jul 11, 2017 – MDM Commercial Enterprises Inc. announced today that it has received the Supplier Legacy Award from Premier Inc., a leading healthcare improvement company.
MDM was recognized for its long-standing support of Premier members through exceptional local customer service and engagement, value creation through clinical excellence, and commitment to lower costs.
“We are extremely proud to be selected for the Supplier Legacy Award for our work in the healthcare industry. This honor spotlights how MDM customers feel about our hard work for the past 26 years.,” said Lee Whittaker, President of Healthcare at MDM Commercial Enterprises Inc. “Our team strives every day to provide products and services that make healthcare facilities feel like a home away from home.”
“MDM has been supporting Premier members for years, offering valuable products and services that help to lower supply chain costs and improve operating efficiencies,” said Durral R. Gilbert, president of supply chain services, Premier. “They’ve also supported alliance members during periods of increased need at a local level. We’re honored to recognize them as a Legacy Award recipient.”
Legacy Award winners have tenure of more than three years as a Premier contracted supplier.
About Premier Inc.
Premier Inc. is a leading healthcare improvement company, uniting an alliance of approximately 3,750 U.S. hospitals and more than 130,000 other provider organizations. With integrated data and analytics, collaboratives, supply chain solutions, and advisory and other services, Premier enables better care and outcomes at a lower cost. Please visit Premier’s news and investor sites on www.premierinc.com.
About MDM Commercial Enterprises, Inc.
MDM Commercial Enterprises, Inc. is the country’s largest dealer of LG commercial products, specializing in delivering cost-efficient electronic, appliance, and technology solutions to the healthcare and hospitality industries. MDM’s Healthcare Division is a complete solutions provider of patient-focused equipment and network services for hospitals and healthcare facilities of all sizes. For more than two decades, MDM has provided healthcare customers with industry-leading customer service, worry-free project management, and the latest products and technology available. In addition to a complete line of in-room equipment, MDM also provides patient-focused hospital TV and patient education and entertainment systems, audio/video content, RF distribution, and digital satellite systems. As one of the nation’s largest healthcare grade display distributors, MDM partners with the leaders in technology to provide advanced solutions, competitive prices, and unrivaled customer service.
JACKSONVILLE, Fla. (Nov. 30, 2016) – MDM Commercial Enterprises, Inc., and LG Electronics USA (LG) are making a difference for families supported by Ronald McDonald House Charities (RMHC) of Jacksonville, which serves as a “home away from home” for families while their children receive needed medical care.
LG and MDM Commercial provided and installed 52 super-slim direct-backlit LED TVs, valued at $45,000, to RMHC of Jacksonville. The commercial-grade 42-inch class LG TVs have been placed in guest suites at the newly renovated and expanded Ronald McDonald House. MDM Commercial also donated and installed a DirecTV Headend and Z-Band Distribution System, valued at $50,000.
“We at MDM Commercial are grateful for the opportunity to partner with LG Electronics USA in support of RMHC of Jacksonville,” said MDM Commercial Enterprises CEO and Owner Steve Austin. “Our organization values the RMHC mission of providing the comforts of home to families while they are caring for their children receiving life-saving medical treatments. We hope these outstanding products will bring them comfort in their time of need.”
Based in Ponte Vedra Beach, MDM Commercial Enterprises, Inc. has equipped lodging and healthcare facilities since 1990. MDM is one of the country’s largest dealers of LG commercial displays. The company has supported RMHC of Jacksonville through donations and volunteer efforts for nearly 20 years. MDM Commercial previously provided 30 televisions for use in the existing guest bedrooms at the Ronald McDonald House.
Michael Kosla, Vice President, Hospitality, LG Electronics USA, called the Ronald McDonald House of Jacksonville “a comforting, nurturing environment for families, which we at LG are proud to support with our trusted partner MDM Commercial. We hope that the little things, like these LG TVs, help make parents feel right at home, while focusing on what really matters, the health and well-being of their children.”
“MDM Commercial and LG Electronics USA have been incredibly generous in helping us further our mission to provide the comforts of home to families in need,” said Diane Boyle, Executive Director, RMHC of Jacksonville. “We are grateful to have the support of Mr. Steve Austin and LG as our community partners, and we appreciate that they share our dedication in providing comfort to our precious families.”
For more information, visit www.rmhcjacksonville.org.
About Ronald McDonald House Charities® of Jacksonville
Ronald McDonald House Charities (RMHC) of Jacksonville serves as a “home away from home,” providing lodging, meals, transportation and a community of compassionate care to families who need to be near a hospital for their child’s treatment. Supporting five local hospitals, RMHC of Jacksonville serves more than 1,100 families a year. In addition to its core program, the Ronald McDonald Family Room® at Wolfson Children’s Hospital provides a place of respite for more than 25,000 visitors a year. Ronald McDonald House Charities of Jacksonville continues to serve the growing number of children and families who need its programs as the world-class pediatric services offered in Northeast Florida expand. Ronald McDonald House Charities of Jacksonville has a 4-star rating from Charity Navigator, the largest independent charity evaluator in the United States. To learn more about RMHC of Jacksonville, visit www.rmhcjacksonville.org or call (904) 807-HOME.
Atlantic Beach, FL – (Nov 3, 2016) – MDM Commercial recently partnered with Beaches Habitat for Humanity to sponsor a home for a local family in Atlantic Beach, FLA. The family took ownership of the completed home in October and are grateful for this fresh start, as well as the additional support services they will receive as members of the OceanGate development.
Steve Austin, CEO and Owner of MDM Commercial, is thankful to be able to give back to the community by providing a home for a deserving family. “We at MDM Commercial appreciate our blessings and want to share our gratitude by giving back to those that are less fortunate. With that in mind, we gathered our MDM team and headed to Atlantic Beach to help the Beaches Habitat for Humanity build one of their new OceanGate homes,” said Austin. “We found the experience rewarding and are proud to partner with such an outstanding organization.”
Beaches Habitat dedicated this home, along with eleven others on Saturday, October 22, 2016. The occasion also marked the completion of Beaches Habitat’s 300th home since the affiliate began building in the Jacksonville Beaches more than 25 years ago. To read more about the New Home Construction program, please click here http://www.beacheshabitat.org/our-programs/build-programs/.
Beaches Habitat for Humanity is a nonprofit, ecumenical Christian housing ministry dedicated to eliminating substandard housing in Jacksonville’s Beaches. As an affiliate of Habitat for Humanity International, Beaches Habitat for Humanity works in partnership with local families and volunteers to build and rehabilitate simple, decent homes for qualified families in need. Recognizing the importance of education and its significant impact on one’s quality of life, Beaches Habitat also offers college scholarships, after-school tutoring and rewards for academic excellence for our partner families.
MDM Commercial Enterprises, Inc. has equipped lodging and healthcare facilities since 1990. As the country’s largest dealer of LG commercial products, MDM specializes in delivering cost-efficient electronic, appliance and technology solutions. MDM has the inventory to deliver lodging and hospitality products with consulting, installation and customer support all in one convenient package.
For more information on MDM Commercial, please visit us at www.mdmcommercial.com. Please direct any questions to Meredith Fordham Hughes, Director of Marketing, at firstname.lastname@example.org or by phone at (800) 359-6741 ext.116.
FOR IMMEDIATE RELEASE Contact: Rob Weber – (800) 359-6741
Inspira Health Network, MDM Healthcare Announce Patient Education Partnership
MDM’s Journey Interactive Patient Experience Solution Installed at all Inspira Health Network Medical Centers
Ponte Vedra Beach, FL – (February 9, 2016) – MDM Healthcare is proud to announce a partnership with Inspira Health Network utilizing the Journey Patient Experience Solution in all of their Medical Centers. With a combined 600+ patient beds throughout the Vineland, Woodbury and Elmer campuses, the Journey solution will provide Inspira Health Network a with powerful tool to enhance their ongoing efforts to inform and educate their patient population.
All three facilities use the Journey Prescribed On-Demand Patient Experience Solution. The On-Demand system leverages the hospital’s existing cable infrastructure, which allows for easy setup and integration. The system also offers one or more scheduled play channels that focus on relaxation, general health, nutrition, or wellness content provided by MDM Healthcare’s content partners.
Tom Pacek, Chief Information Officer at Inspira Health Network said the Journey solution has had a positive impact on patients at each of the facilities. “The ease of use has been one of the biggest positives with our patients,” said Pacek. “The education and entertainment content are fantastic and very user friendly. We as a health system are very happy with the Journey system.”
The solution allows for staff to “prescribe” patient education videos to a patient’s room and monitor usage at the patient level. The content is accessible in the hospitals, clinics and can also be sent home to the patient or family member via email and/or their smartphone. The solution provides hospitals with a means of delivering education, relaxation content and entertainment options for the patient.
MDM Healthcare is a national technology company specializing in healthcare television equipment, television distribution networks and programming, and Patient Experience solutions. Headquartered in Ponte Vedra Beach, Florida, MDM Healthcare serves many healthcare providers throughout the United States. MDM designs, provides hardware and installs high-end healthcare solutions. MDM is known for the quality of its technology, overall reliability and the exceptional standard of its customer service. For more information on the Journey Patient Experience solution, please visit our website at www.mdmhealthcare.com or contact Heather Townsend, Vice President of Patient Engagement at email@example.com or (904) 716-6808.
Ponte Vedra Beach, FL – (January 6, 2016) – MDM Healthcare announced its Journey Patient Experience Solution has received Innovative Technology designation from Novation, the leading healthcare services company that serves the more than 100,000 members and affiliates of VHA Inc., UHC, Children’s Hospital Association, and Provista. The designation was based on reviews of the Journey Patient Experience Solution by hospital experts who attended Novation’s Innovative Technology Expo in November. The annual event provides medical technology suppliers the opportunity to demonstrate their product and gain direct feedback from onsite clinical experts and health care providers on the impact their products may have on improving clinical care, safety, or benefits to organization’s care and business models.
MDM’s Journey Patient Experience Solution offers scalable and affordable interactive solutions which provide the ultimate patient experience. The Journey solution provides care teams with the ability to educate patients in a consistent and effective manner as well as documentation that can be inserted into the patient’s health record. Journey seamlessly sends patient education and engagement tools to the patient or family members email and/or smart phone devises for real time access pre and post discharge.
MDM’s Chief Executive Officer Steve Austin explained the importance of this designation. “As a long standing supplier with Novation, the Innovative Technology designation for our Journey Patient Experience Solution is significant for MDM as we continue to evolve in the ever changing healthcare market,” Austin said. “This designation reinforces our commitment as a company to continue to look at new technology in the healthcare space to better provide for our customers.”
“Novation is committed to providing the members we serve with leading-edge technologies that deliver new clinical and operational benefits from what is currently available in the market today,” said Debbie Archer, director of procurement and leader of the Innovative Technology program for suppliers. “After reviewing MDM Healthcare and the Journey solution at our annual Innovative Expo, the hospital experts who attended agreed the product offers unique and incremental benefit over other products available on the market today, and recommended it for the Innovative Technology designation.”
Since 2003, more than 2000 new and innovative products and technologies have been submitted through the Novation Innovative Technology program. Novation works with member-led councils and task forces to identify and review potentially innovative products. If it is determined that a product is innovative, a contract may be awarded outside of Novation’s competitive bid cycle.
For over 25 years, MDM Healthcare has provided hospitals and healthcare systems with technology solutions. To learn more, please visit our website at www.mdmhealthcare.com. MDM Healthcare, Solutions Made Simple!
Atlantic Beach, FL – (July 20, 2015) – MDM Commercial has teamed up with Beaches Habitat for Humanity to sponsor a forever home for a local family of four in Atlantic Beach, Florida. The home is in the final stages, and the family will take ownership of it this fall. Janet Bosch, her daughter and two grandchildren are thrilled and grateful. The home is one of several that are being sponsored by local businesses.
As a business owner in the area, MDM Commercial’s CEO, Steve Austin, is thankful to be able to give back to the community by providing a home for a deserving family. “As a business community, it is our duty as business owners to reinvest money into this area, Austin said. We at MDM are excited for Janet and her family and can’t wait to be there when they move in. We are just thankful to be a part of such a great cause.” MDM is looking at potentially sponsoring another home this winter.
Beaches Habitat for Humanity’s CEO, Donna Rex added, “We are grateful for the generous financial support of MDM Commercial and the volunteer time of the company’s staff to change the lives of Janet and her family. Beaches Habitat could not have provided this home without the assistance of Mr. Austin and MDM.”
Beaches Habitat for Humanity is a nonprofit, ecumenical Christian housing ministry dedicated to eliminating substandard housing in the eastern half of Duval County, FL including the Jacksonville Beaches. As an affiliate of Habitat for Humanity International, Beaches Habitat partners with local families and volunteers to build and rehabilitate simple, decent homes for qualified families in need. Recognizing the importance of education in breaking the cycle of poverty, the organization also offers college scholarships, after-school tutoring, mentoring and rewards for academic excellence for the partner families.
For more information about Beaches Habitat for Humanity, please visit their website at www.beacheshabitat.org. For more information on MDM Commercial, please visit us at www.mdmcommercial.com/. If you have any questions about this release, please contact Rob Weber, Director of Marketing, at firstname.lastname@example.org or by phone at (904) 241-2340
At MDM Commercial, we strive to be true partners as we provide the equipment and services you need to keep your healthcare or hospitality facility running smoothly. Founded in 1990, we have decades of experience developing solutions that suit your unique needs, no matter how large or small your facility may be. You can count on us for:
A large catalog of products at competitive prices
Prompt and efficient equipment installation and setup
Ongoing account management and system maintenance
Knowledgeable professionals offering unsurpassed customer service