October is Health Literacy Month! Improving communication within each health care organization by opening up communication with patients and families is the beginning step to achieving better health outcomes, decreasing readmission’s, improving patient satisfaction, enhancing brand and truly helping doctors and nurses to have improved relationships with their patients.
Looking to reach every patient with the right information at the right time, in the best format for that patient, at the correct learning level is not an easy thing to do, but using technology can work to improve health literacy significantly! It is a way to consistently and effectively allow there to be an extension of each care provider as long as the education provided is the right patient education.
Content is king! Using video based education video that is less than 5 minutes in length, uses first person voice, is engaging, accurate, uses the teach back method, is culturally relevant, is very specific to the current diagnosis, condition, procedure/treatment and pre/post operative care, and is able to be delivered to patients while in the hospital, clinic, physicians office and to the patients home are all keys to reaching patients throughout the continuum of care. Technology allows for this happen, it allows for the patient to repeat the education as often as necessary and to share their education with their family, care givers and loved ones.
This is a tall order to fill, but MDM Commercial has the solution and together, can enhance patients and families health literacy.
March means the beginning of the spring break season. And for hospitals in popular spring break destination cities, that can mean a busy few months.
Among the most common spring break-related injuries and illnesses are:
Slip and fall injuries
Car accident injuries
Balcony fall injuries
To ready for the sometimes crazed March-April spring break season, many hospitals prepare informational brochures about common injuries and the best ways to avoid them. These brochures then are distributed to area hotels, restaurants and other attractions that spring breakers frequent. Social media plays a huge role in dispensing tips and information, as do more traditional publicity routes such as media releases to local media outlets, or prepared public service announcements on television and radio and in local publications.
Hospitals also are making use of their onsite television and digital signage systems to help spread the word and encourage safety among not only spring breakers, but staff and visitors as well. After all, spring break means an onslaught of partiers who can overcrowd the same venues that local frequent, and often drive inebriated on the same roads that drive.
How is your hospital or healthcare facility preparing for spring break? Post your thoughts and ideas on the MDM Healthcare Facebook Fan Page.
Virtually any job has some amount of stress. But hospital workers are at a particularly high risk for job-related stress and tension simply because of their environment. Luckily, there are ways to help healthcare employees manage.
Many hospital workers must face patients battling life-threatening injuries and illnesses every day. That alone can wear on anyone. Add tight schedules, understaffing, paperwork, intricate or malfunctioning equipment, staff politics, demanding patients, and patient deaths – all part of the daily hospital experience – and you’ve got a very high-stress situation. Across the board, American employees miss upwards of 100 million workdays due to stress, and up to 75 percent of disease can be attributed to stress. These statistics can be higher among hospital workers than others. And all those missed days can put a dent in your healthcare facility’s profitability.
MDM Healthcare offers several products and systems designed to help alleviate much of the stress hospital employees including physicians, nurses, orderlies and administrative workers deal with on a daily basis. Our digital television systems installed in patient rooms and guest lobbies deliver entertainment options including DirecTV. Add our fully customizable patient education systems, and turn that in-room television set into a learning center with information and programming tailored to a specific patient. These targeted, interactive programs answer dozens of questions that patients have about their conditions and treatments that otherwise would take your employee’s time.
MDM Healthcare’s digital signage systems also help answer questions often asked of employees by patients’ visitors, including those concerning onsite and local amenities like hotels, restaurants and gift shops.
Answering questions and keeping patients and visitors happily occupied allows your staff to focus on their more pressing duties, improving efficiency and morale. Call MDM Healthcare at 800-670-0929 and speak with a specialist about your customized systems today.
Holidays are meant to be a joyous time. But when they’re spent in a hospital bed, it can be a stressful time of year for both the patient and those who love him or her. To help ease that stress and lift spirits a bit, MDM Healthcare offers a few ideas for content for your hospital digital signage and TV systems during the Christmas, Hanukkah and New Year holidays:
Holiday / winter health tips
Slideshows of local holiday decorations
Fun info bits on holiday tradition origins and history
Info on holiday specials at hospital cafes and gift stores
High-quality hospital television systems are proven to boost patient satisfaction, which can be a significant factor in better outcomes for patients and improved business for your hospital or healthcare facility. But what patients see on those flat-screen TVs is crucial to the success of your TV systems.
MDM Healthcare offers multiple programming packages that include:
Prescribed In-Room Patient Education: Our on-demand, integrated patient education feature allows doctors to prescribe in-room educational content tailored to a particular patient’s needs. Customized content mixes are chosen from your TV distribution system’s Patient Education Library. Plus, interactive controls allow patients to answer questions, with responses automatically added to the patient record system.
Digital Healthcare Channels: Upon turning on his in-room TV, your patient will see a Welcome Channel, which delivers a video greeting tailored to your hospital or healthcare facility’s branding. Patients and their guests can get information about meetings, group sessions and other hospital activities.
Entertainment: Let’s face it; being in the hospital is no fun. A little entertainment can help create a more homelike feel, reduce stress, make a patient’s stay more comfortable, and maybe even contribute to a better medical outcome. Entertainment options via our hospital TV systems include a variety of satellite or cable TV programming, digital movies, interactive games, server-based games, off-air programming, local television channels, XM Music and broadband Internet service.
In-Bed Patient Services: Right from their beds, patients can request services and communicate with healthcare providers via MDM’s interactive TV systems. Offering many more capabilities than the traditional nurse’s call button, our systems allow patients to select meals, read about their caregivers or complete patient surveys.
To make your hospital, clinic or other healthcare facility more comfortable for patients, pleasant for your employees and profitable for you, contact MDM Healthcare today. Our specialists can help create a tailored hospital TV system that’s perfect for your facility, workers and patients.
Want to cut costs for your healthcare facility? The key is in better informed patients and improved management of medications, according to a recently released study by Harvard University. And the top solution is interactive patient education systems.
The study showed that giving patients more information about their medical conditions and helping them better manage their medications can help reduce the number of repeat visits by Medicare patients by nearly 20 percent. Researchers found that many patients fail to give their physicians a full listing of medications they’re taking. As a result, these patients often return to doctors because prescribed medications reacted badly with those prescribed by other healthcare providers. Research also revealed that patients often don’t fully understand their illnesses or the care that they’re receiving or should be receiving.
The lack of adequate communication and understanding leads to multiple repeat visits. In fact, previous research showed that one in five Medicare patients returns to the hospital within 30 days of a previous admission. These patients cost Medicare upwards of $17 billion a year. And a new healthcare law taking effect this month forces hospitals to repay Medicare for the cost of readmissions for heart failure, heart attacks, pneumonia and more within 30 days of a previous stay.
So how do you help your hospital or healthcare facility avoid Medicare readmission costs? MDM Healthcare specializes in interactive patient education and television systems that can be installed in your waiting rooms and patient rooms. Systems are designed to help distribute information facility-wide or to select audiences and can be tailored to personalize healthcare interactions with specific patients. And multiple studies have shown that patients who are better informed about their conditions and healthcare options are more proactive about their treatment, communicate more thoroughly with their doctors and enjoy better outcomes than those who remain uninformed.
There’s no doubt about it – Healthcare costs are on the rise. Let MDM Healthcare help you keep your facility’s costs down with a customized patient interactive system. Call toll-free 800-359-6741 today.
Patient satisfaction is a prime goal for healthcare facilities. Not only does a patient’s outlook often contribute to better heath out comes, but word-of-mouth advertising is still king when it comes to driving business. That’s why medical and healthcare providers increasingly are installing interactive television and patient education systems in hospitals, clinics and other related facilities.
Studies show that patients who stayed in hospitals with TV and patient education systems reported higher overall satisfaction with their healthcare experience than were patients who stayed in hospitals without such systems. In fact, savvy patients have come to expect easy access to educational and entertainment features such as television programming, medical and hospital information and meal menus. After their stay, these patients are shown to be more likely to seek out and receive patient education on post-hospitalization care, which helps better maintain healthcare results.
In-room TV and patient education systems benefit healthcare facilities, too. Studies show that patients with access to these systems are less likely to trouble nurses with non-clinical requests. And they’re more apt to recommend hospitals and other facilities with interactive systems to others needing healthcare.
To help boost patient satisfaction with your hospital or other medical facility, contact MDM Healthcare. Call us toll-free at 800-359-6741 or complete our convenient online email form.
MDM has over 500 refurbished PDi 20” Healthcare Grade Television in stock and ready to ship. Normally over $500 these sets are on sale for $229.00 and come with a full 90 day parts & labor warranty. Contact MDM Healthcare today and take advantage of this huge savings!
“I just saw LG’s new EZSign digital signage solution and I’m blown away at how easy-to-use and affordable it is. This is a true High Definition Television that ships with the software to manage the signage message. This new product allows our healthcare customers to create a message or revenue generating advertisement on their PC, download it onto a memory stick, plug it into the TV and your good to go. It’s that simple and the software is very user friendly! I’ve seen a lot of expensive solutions delivered over high-end monitors. This one is 1/5 the price and easy to use…a winning combination!” -Steve Austin, MDM Healthcare CEO
To learn more about this Digital Signage Solution just call 800-359-6741.
Still wondering what the big differences are between healthcare and consumer grade televisions? Well wonder no more! MDM is hear to answer those questions.
Check out the list below for some of the unique features that televisions approved by UL for hospital patient-room use have and consumer grade products don’t!
Key Feature: Hospital Grade UL-Approved
Benefit: This rating insures maximum patient safety, from cabinet design to electrical isolation, for any display product used in the potentially oxygen-enriched patient environment.
Key Feature: Brand Agile Pillow-Speaker Compatibility and Internal Speaker Control
Benefit: Allows seamless integration to all brands of wired nurse-call system pillow- speakers, plus allows the facility to enable or disable the internal television speaker.
Key Feature: QuickSet Programming
Benefit: Dramatically reduces installation time by allowing rapid “cloning” of all TV menu settings, including: channel map, brightness, min/max volume levels, start channel (for hospital messaging), etc.
Key Feature: SuperPort / MPI
Benefit: The SuperPort and MPI (multiple protocol interface) allow seamless integration to a host of interactive television system providers, and television system control devices.
Key Feature: Power Management Setting
Benefit: Reduces operating cost by turning the television off after a predetermined time of inactivity. Can be set from 1 to 7 hours.
Key Feature: Commercial Warranty
Benefit: Two years parts and labor Commercial Warranty. Plus dedicated toll-free service hotline.
At MDM Commercial, we strive to be true partners as we provide the equipment and services you need to keep your healthcare or hospitality facility running smoothly. Founded in 1990, we have decades of experience developing solutions that suit your unique needs, no matter how large or small your facility may be. You can count on us for:
A large catalog of products at competitive prices
Prompt and efficient equipment installation and setup
Ongoing account management and system maintenance
Knowledgeable professionals offering unsurpassed customer service