Journey PX Digital Whiteboard Solution Eases Uncertainty During COVID-19

The COVID-19 pandemic has rattled the healthcare industry and caused uncertainty among the public. Protecting those most vulnerable is the number one priority for healthcare workers and facilities. Industry leaders are looking to technology to reduce patient anxiety, allow easy communication between staff, and disperse accurate information.

Journey PX’s Digital Whiteboard solution is the perfect answer to all these concerns. Our digital whiteboard is a non-intrusive technology that utilizes existing infrastructure, making it affordable and less work for your facility’s IT department.

In an environment where COVID-19 patients are experiencing high anxiety due to extreme isolation, they need reassurance. The digital whiteboard can help alleviate that anxiety with the ability to include pictures and titles of the patient’s care team, as well as provide clarity in daily goals and schedule.

Our whiteboard syncs with EMR systems, making it easy to update patients’ records and quickly gives staff access to accurate information on demand. Since the whiteboard is digital, every aspect can be customized to fit the patient’s needs.

To learn more about our digital whiteboard solution, schedule a demo, or call us at 1-800-359-6741.

Want to learn more about digital whiteboard technology? Download our whitepaper here.

MDM Healthcare Launches Journey Patient Experience Solution

Journey - Patient Education & Engagement Solution

Interactive Patient Experience Solution Features Two Different Delivery Options

Ponte Vedra Beach, FL – (September 29, 2014) – MDM Healthcare is very excited to introduce “Journey”, patient engagement solution! The Journey solution allows all eligible providers and hospitals to send the right patient education content to patients and families directly to their smart phones, tablets or to their email in real time! What is available to patients while in the hospital and clinic, is also available at home. MDM’s Journey Solution’s ease of installation, stability and very low cost makes it the best option for true patient education and engagement!
The on-demand solution is channel based solution that can be navigated through two ways; the telephone system or through the pillow speaker. Both can be done from the patient’s bedside. The channel based option leverages the hospital’s existing cable infrastructure, which allows for easy setup and integration. The system also offers one or more scheduled play channels that focus on relaxation, general health, nutrition, or wellness content provided by the hospital.

The enhanced network based solution is navigated through the pillow speaker. This system allows for two-way communication between the patient and staff. There are no usage limitations and the solution is 100% scalable. The content can be delivered via RF over coax or network cabling utilizing Z-Band technology. Also, Electronic Health Record (EHR) integration is available with this Journey option.

Both solutions allow for staff to assign videos to a patient’s room and monitor usage at the patient level. The content is accessible in the hospitals, clinics or even in their homes. The solution provides hospitals with a means of delivering education, relaxation content and even entertainment options to the patient. Contact Heather Townsend, Vice-President of Patient Engagement at or at (904) 716-6808 to learn more about Journey patient education and engagement solution by MDM Commercial.


October is Health Literacy Month!

doctor showing patient spine bones

October is Health Literacy Month! Improving communication within each health care organization by opening up communication with patients and families is the beginning step to achieving better health outcomes, decreasing readmission’s, improving patient satisfaction, enhancing brand and truly helping doctors and nurses to have improved relationships with their patients.

Looking to reach every patient with the right information at the right time, in the best format for that patient, at the correct learning level is not an easy thing to do, but using technology can work to improve health literacy significantly! It is a way to consistently and effectively allow there to be an extension of each care provider as long as the education provided is the right patient education.

Content is king! Using video based education video that is less than 5 minutes in length, uses first person voice, is engaging, accurate, uses the teach back method, is culturally relevant, is very specific to the current diagnosis, condition, procedure/treatment and pre/post operative care, and is able to be delivered to patients while in the hospital, clinic, physicians office and to the patients home are all keys to reaching patients throughout the continuum of care. Technology allows for this happen, it allows for the patient to repeat the education as often as necessary and to share their education with their family, care givers and loved ones.

This is a tall order to fill, but MDM Commercial has the solution and together, can enhance patients and families health literacy.

Are your Hospital Air Conditioners Up to Par?

Your patients’ comfort doesn’t have to cost you exorbitantly. MDM Healthcare offers hospital air conditioners designed for both comfort and savings.

What has the world come to when Punxatawney Phil gets indicted for fraud? The unseasonably frigid weather in many parts of the country has people everywhere railing against the rodent who traditionally predicts the onset of spring by whether he sees his shadow on February 2. The Groundhog Day prediction was that springtime weather would come early this year, but wintry conditions continue nearly two months later.

All the weather talk has many considering whether their air conditioning and heating systems are up to par. If it’s time your hospital or healthcare facility upgraded, take a look at MDM Healthcare. We offer top-of-the-line hospital air conditioning systems designed for ultimate comfort for your patients and employees, and savings for your business.

Our top seller is the GE 4100 Series PTAC, considered the most energy-efficient PTAC in the industry. Digital controls, two fan motors and electronic temperature limiting all help deliver a comfortable climate while saving you money. Plus, Heat and Freeze Sentinel technology protects unoccupied rooms from excessive heat in the summer and freezing temperatures in the winter.

Ready to upgrade your hospital’s air conditioning and heating system? Call MDM Healthcare at 800-673-0929.

MDM Commercial offers Tips for Spring Break Preparation

March means the start of the two-month spring break season. How is your hospital or healthcare facility preparing?

March means the beginning of the spring break season. And for hospitals in popular spring break destination cities, that can mean a busy few months.

Among the most common spring break-related injuries and illnesses are:

  • Slip and fall injuries
  • Alcohol poisoning
  • Sun poisoning
  • Dehydration
  • Car accident injuries
  • Balcony fall injuries

To ready for the sometimes crazed March-April spring break season, many hospitals prepare informational brochures about common injuries and the best ways to avoid them. These brochures then are distributed to area hotels, restaurants and other attractions that spring breakers frequent. Social media plays a huge role in dispensing tips and information, as do more traditional publicity routes such as media releases to local media outlets, or prepared public service announcements on television and radio and in local publications.

Hospitals also are making use of their onsite television and digital signage systems to help spread the word and encourage safety among not only spring breakers, but staff and visitors as well. After all, spring break means an onslaught of partiers who can overcrowd the same venues that local frequent, and often drive inebriated on the same roads that drive.

How is your hospital or healthcare facility preparing for spring break? Post your thoughts and ideas on the MDM Healthcare Facebook Fan Page.

Community Engagement Can Help Boost Your Hospital’s Bottom Line and Much More, Study Shows

Benefits of Community Engagement
Community engagement can significantly boost your hospital’s revenues, patient satisfaction scores and much more.

Want to boost your hospital or healthcare facility’s quality of care, satisfaction scores and revenue? Pick up the phone and get connected with your community, say researchers with the American Hospital Association. Recent studies show that engaging community players can significantly boost not only your hospital’s image, but many of its operations as well.

A recent study shows that community support and engagement can lends big help in multiple ways, including raising funds for new programs, services and expansion projects, and gaining support for tax measures and hospital-wide changes. But the benefits go beyond fundraising and friend-raising.

Study results showed fewer medication errors, patient satisfaction scores and fewer rehospitalizations, particularly among Medicare patients, in hospitals that deeply engaged community members. And each of those benefits helps to reduce costs and improve a hospital’s image. A better image of course leads to more patients choosing your hospital for treatment of their health issues.

Among the ways that many hospitals engage community members is creating focus groups to help make decisions on issues including staffing, development of new services and outreach projects, and steering committees to implement and direct such initiatives.

How does your hospital connect with and engage community members for the benefit of your patients? Post your thoughts on the MDM Healthcare Facebook Fan Page.

Biggest Trends Affecting Hospitals in 2013

Hospital Trends 2013
Technology increasingly will factor into hospital and healthcare facility operations in 2013.

A month into 2013, no doubt you’re seeing certain trends at play in your hospital or healthcare facility. According to the American Hospital Association and Hospitals & Health Networks these 10 key themes will mark much of the hospital and healthcare industry this year:

  1. Associations: Membership in hospital and healthcare provider associations is proving a profitable decision. Among the benefits are data collection and analysis that can be used to develop business goals, objectives and strategy; and encouragement of discussion among peers via social media outlets;
  2. Information technology and e-health: ICD-10 implementation looms large, as does , mobile health, big data, information exchange and EHRs;
  3. Insurance and coverage: Medicare costs, Medicaid spending and enrollment growth and consumer-driven health plans no doubt will figure significantly;
  4. Political issues: Capitol Hill will always play into your plans, and recent rulings will mean significant change and challenge. Of top concern this year are the reduction of Medicare provider rates, the Supreme Court ruling Medicaid expansion unconstitutional, and the reduction of federal support for hospital Medicaid and Medicare programs;
  5. Provider organizations and physicians: The rise of retail clinics, the creation of a culture of performance excellence and accountability, and the increasing need for hospitals to operate more leanly and effectively are major drivers this year;
  6. Quality and patient safety: More hospitals are instituting penalties for poor quality metrics, developing cost savings opportunities in supply-sensitive care, offering care coordination during hospital-to-home transitions, and addressing concern that public reports fairly and accurately reflect hospital performance;
  7. Science and technology: Hospitals and healthcare providers continue to trend toward wireless, paperless, high-tech and eco-friendly operation. This includes the capability to build and enhance virtual provider networks, the use of smartphones and tablets, the proliferation of e-visits, and the facilitation of hospital care through wireless technology;
  8. Human resources: Building trust between physicians and hospitals, demand for highly skilled human capital, and shortages of primary care physician will significantly factor into your hiring decisions;
  9. Consumers and demographics: Your physicians will see a rise in adult and childhood obesity and an increase in chronic conditions among patients. More Baby Boomers are working past the age of 65 and families are providing the majority of care to the elderly;
  10. Economy and finance: A negative outlook for the nonprofit health care sector based on modest projections for hospital revenue growth, the expectation of ongoing economic softness throughout the country, and financial and operating pressures resulting from regulatory challenges will remain for several years. Facilities that are part of hospital mergers and acquisitions will fare best.

How is your hospital addressing these trends and challenges? Post your thoughts on the MDM Healthcare Facebook Fan Page.

Flu Season Continues – Here’s How to Protect Your Employees

Seal Shield antimicrobial and fungistatic products by MDM Healthcare can help keep your employees healthy all year.

The 2013 flu season has been particularly harsh. And according to the U.S. Centers for Disease Control and Prevention (CDC), Americans have another month to go before it’s over. The news poses a potential problem for business owners, considering that influenza is to blame for upwards of 70 million missed workdays and $10 billion in lost wages.

So how do you keep your employees – and your hospital or healthcare company’s bottom line – healthy? MDM Healthcare offers a few tips.

  • Arrange for your employees to get free or reduced-cost flu shots annually before flu season begins.
  • Encourage employees to wash their hands frequently, particularly after engaging with patients and guests who may have or have been exposed to the flu.
  • Provide hand sanitizer for employees unable to leave their desks or workstations often.
  • Clean and disinfect surfaces and objects that may be contaminated with germs like the flu.
  • Invest in Seal Shield antimicrobial products including computer keyboards, mice and remote controls.  Seal Shield products can be washed or put in the dishwasher for cleaning. Plus, most products in the line are protected with Silver Seal, an antimicrobial, fungistatic agent that inhibits the growth of mold, mildew, fungi, microbes and odor-causing bacteria on work surfaces.

You work in healthcare already. Practice what you preach and keep your employees and guests healthy. Contact MDM Healthcare at 800-673-0929.

Hospital TV Systems Help Reduce Stress, Boost Efficiency

Happy employees make for a better, more efficient and profitable workplace.

Virtually any job has some amount of stress. But hospital workers are at a particularly high risk for job-related stress and tension simply because of their environment. Luckily, there are ways to help healthcare employees manage.

Many hospital workers must face patients battling life-threatening injuries and illnesses every day. That alone can wear on anyone. Add tight schedules, understaffing, paperwork, intricate or malfunctioning equipment, staff politics, demanding patients, and patient deaths – all part of the daily hospital experience – and you’ve got a very high-stress situation. Across the board, American employees miss upwards of 100 million workdays due to stress, and up to 75 percent of disease can be attributed to stress. These statistics can be higher among hospital workers than others. And all those missed days can put a dent in your healthcare facility’s profitability.

MDM Healthcare offers several products and systems designed to help alleviate much of the stress hospital employees including physicians, nurses, orderlies and administrative workers deal with on a daily basis. Our digital television systems installed in patient rooms and guest lobbies deliver entertainment options including DirecTV. Add our fully customizable patient education systems, and turn that in-room television set into a learning center with information and programming tailored to a specific patient. These targeted, interactive programs answer dozens of questions that patients have about their conditions and treatments that otherwise would take your employee’s time.

MDM Healthcare’s digital signage systems also help answer questions often asked of employees by patients’ visitors, including those concerning onsite and local amenities like hotels, restaurants and gift shops.

Answering questions and keeping patients and visitors happily occupied allows your staff to focus on their more pressing duties, improving efficiency and morale. Call MDM Healthcare at 800-670-0929 and speak with a specialist about your customized systems today.

Holiday Content Ideas for Hospital Digital Signage & TV Systems

Holidays can be tough when they’re spent in the hospital. Digital signage and TV systems content can help ease stress and lift spirits.

Holidays are meant to be a joyous time. But when they’re spent in a hospital bed, it can be a stressful time of year for both the patient and those who love him or her. To help ease that stress and lift spirits a bit, MDM Healthcare offers a few ideas for content for your hospital digital signage and TV systems during the Christmas, Hanukkah and New Year holidays:

  • Holiday / winter health tips
  • Slideshows of local holiday decorations
  • Fun info bits on holiday tradition origins and history
  • Info on holiday specials at hospital cafes and gift stores
  • Inspirational messages
  • Holiday films

Got more holiday content ideas? Share them on our Facebook fan page.

And from all of us here at MDM Healthcare – Have a safe and happy holiday!