Baum + Whiteman, a major force in the food world since 1970, is known for creating two of the world’s largest grossing restaurants, more 3-star restaurants than anyone in the United States, and numerous international food, hotel and related concepts. So, when they dole out advice, restaurateurs and hoteliers listen.
Flavor-fused libations: Ambitious bartenders increasingly are becoming full-on mixologists. It’s a skill that will be particularly valuable this year, as bars strive to create lines of new signature drinks. Vodka, gin and rum are being mixed with mango, kiwi, grenadine (a syrup made from pomegranate juice), even dried fruit, vegetables and herbs in a creative effort to stretch the notion of hand-crafted cocktails. But it’s not just alcoholic beverages undergoing a fancying-up. Consider offering artisan sodas and smoothies made with fresh and local fruits, berries and herbs. Favorite flavorings include hibiscus, pomegranate, lemongrass and basil.
Boosted burgers: The plain ol’ bacon cheeseburger is out. Today’s burger connoisseurs demand saucy upgrades and better buns. Consider having your hotel restaurant and café chefs whip up signature sauces made with guacamole, pineapple, mushrooms, crispy onions and the like. And homemade buns can get a gourmet boost with surprising ingredients like sage, parsley, even orange juice.
Souped-up Snacks: Simple snacks are so 2012. Even the word is getting an upgrade. Yesterday’s midnight or midday snack is today’s “fourth meal.” And traditional snack fare just won’t get it any more. Rolled sandwiches with gourmet sauces; gourmet French fries made with sweet potatoes or coupled with savory dipping sauces made with ingredients like lemon zest and chopped parsley, crushed red pepper and basil, or warmed white truffle oil and Parmesan cheese.
While upgrading your menu, why not upgrade your look, too? MDM Lodging’s specialists can help you seek out and select hotel televisions, digital signage systems, air conditioners etc. to create a space that’s as visually appealing as your new menu is delicious. Call 1-877-958-8535 for more information today.
Among the biggest mistakes a hotelier can make in slow economy is to act like he’s in a slow economy. While competitors are pulling back, your best bet is to pull out all the stops when it comes to packaging and promotion. And that means renovating.
When times are tough, travelers are looking for the best value they can get. Think “under-promise, over-deliver.” Give them a look and feel that’s a notch higher than what they’re expecting and you can bet they’ll return and tell their friends.
So why is a down economy a great time for an upgrade?
Less loss of revenue: Upgrading or renovating during slow times when many rooms are empty already means you won’t be turning away business.
Negotiating power: During economic slowdowns, franchises and vendors likely are feeling the money squeeze, too. So, they’re more likely to negotiate the scope and costs of renovations and upgrades.
Maximizing your property’s value: Upgrading or renovating during an economic downturn will not just protect, but help maximize your property value. When the market rebounds (and it will) you’ll be set for a greater return on your investment.
Now, how should you invest? If it’s been a while since your last redecorating, new furniture and fixtures is a surefire way to immediately boost your property’s ambiance. Microwaves and refrigerators increasingly are in demand for not just higher-dollar suites, but lower-cost guest rooms as well. A major complaint of guests in rooms near ice machines is the constant humming and rumbling sound. Invest in a quieter, more customer-friendly model. And hotel-grade flat-screen TVs equipped with programming and gaming options add a sleek, modern feel.
Don’t wait for an economic rebound. Get ahead of the game now by calling MDM Lodging at 800-673-0929.
The New Year is fast upon us, and many hoteliers are looking forward to a successful 2013. MDM Lodging offers a few New Year’s resolution suggestions to help ensure a prosperous coming year.
Resolve to upgrade. MDM Lodging’s high-definition, flat-screen television sets are a huge step up in quality over older, boxier sets. They lend an upscale feel and offer many more programming and viewing options.
Resolve to comfort. New hotel furniture, fixtures and equipment can turn your inn into a true home away from home for wearied guests.
Resolve to inspire. Digital signage placed in hotel lobbies, hallways, guestrooms, and common areas like pools and onsite restaurants, spas and gift shops can help disseminate information and answer guests’ most commonly asked questions, and to suggest great ideas to help travelers better enjoy their stays. Use digital signs to let guests know about restaurant menu items and specials; swimming pool, spa and gift shop hours; and local tourist attractions and happenings.
Resolve to ease. MDM Lodging’s Digital signage doesn’t benefit your guests only. It also takes a huge burden off your employees, who would otherwise spend far too much time answering common guest questions. And as every entrepreneur knows, happy employees make for happier clients.
Today’s travelers are becoming increasingly savvy. They’re demanding higher quality and more comfortable stays. MDM Lodging can help you deliver what guests expect, boosting your competitiveness and your bottom line. Contact us today at 800-673-0929 or via our online email form.
From all of us here at MDM Lodging, have a happy and prosperous New Year!
At MDM Lodging, our specialty is helping those in the hospitality industry create environments that will assure positive customer experiences, repeat visits and referrals. We’ve compiled a list of the top 10 must-have features for a great guest room.
Air conditioning: Guests make an initial judgment about a hotel room even before they get past the doorstep and see the entire room. They know immediately how it the room feels with the first step inside. To make sure your rooms offer maximum comfort, MDM Lodging offers GE Zoneline air conditioners featuring user-friendly digital controls that allow guests to easily customize the feel of their rooms, and electronic temperature limiting to help you keep energy costs of unoccupied rooms down.
Great bathroom: After assessing a room’s AC, the first thing guests typically do is check out the bathroom. Make sure they see a clean, well-lit bathroom with adequate water pressure and high-quality fixtures and toiletries.
Comfortable beds & bedding: Once past the bathroom, guests will want to test out the beds Goldilocks-style. This is where they’ll spend the majority of their time while in their guestrooms, so don’t skimp. Invest in top-quality mattresses, sheets and pillows. Extra points for pull-out trundles or sleeper sofas that provide extra sleeping room for those traveling with children.
Good lighting: Don’t stop at the overhead lights. Provide bedside and desk lamps plus nightlights that are easily reachable and located in predictable spots. There’s nothing like stumping your toe on a piece of furniture or wall in a dark, unfamiliar room to sour a visit.
Desk: They aren’t just for business travelers anymore. Virtually everyone brings along a laptop computer on trips to easily stay connected with family, friends and business associates. A sturdy, roomy desk with a lamp and easily accessible electrical and Ethernet plugs is essential. Best bet – place outlets just above desk level on the walls, so guests won’t have to get on their hands and knees to plug in.
Internet connection: Speaking of plugging in, today’s increasingly web-connected travelers expect hotel rooms to have fast, dependable Internet access. You can bet you’ll get an earful from guests who have trouble connecting.
Luggage rack: Don’t force your guests to place their luggage on the bed. It takes up bed space, forces them to move luggage between the bed and floor, and saves your bed covers from getting snagged or dirtied.
Cozy chair: Guests won’t want to spend all their room time in the bed. Provide a comfortable chair for relaxing, reading, watching TV or waiting for a traveling companion to finish preparing for an outing.
Chest of drawers: This is particularly helpful for guests who will stay for more than several days. It allows them a convenient place to store items they’ll use frequently during their stay and creates an at-home feel.
Hotel-grade televisions: Old fashioned CRT TV’s won’t cut it anymore. Modern travelers expect high-quality flat-screen, LCD or plasma television sets in even the most budget-minded hotels.
To make sure your guestrooms provide ultimate comfort and convenience, contact MDM Lodging. We specialize in providing essential hospitality equipment customized to your hotel or inn’s needs and at affordable prices. Call toll-free 800-359-6741.
At MDM Commercial, we strive to be true partners as we provide the equipment and services you need to keep your healthcare or hospitality facility running smoothly. Founded in 1990, we have decades of experience developing solutions that suit your unique needs, no matter how large or small your facility may be. You can count on us for:
A large catalog of products at competitive prices
Prompt and efficient equipment installation and setup
Ongoing account management and system maintenance
Knowledgeable professionals offering unsurpassed customer service