M.D.M. Journey: Enhanced Patient Experience



What Journey Does

  • Engages Patients and Families in their care
  • Provides pre and post-operative education as well as disease, wellness, and safety education modules
  • Delivers the right education at the right time
  • Accessible for patients and families in hospitals, clinics, and homes
  • Delivers patient satisfaction and comprehension surveys
  • Interfaces with your existing clinical systems, ADT, and EMR

Why M.D.M. Journey?

  • Provides care teams with the ability to educate patients in a consistent and effective manner as well as documentation that can be inserted into the patient’s health record
  • Easy to use for the care team as well as the patient
  • Extend the education provided beyond the hospital stay by sending relevant content via emails and/or text messages to the patient at home
  • With the ADT interface, the solution will follow the patient as they are transferred within the facility
  • Assesses patients comprehension, improves patients health efficacy
  • Allows hospital staff to search the education library and view content prior to prescribing
  • Can provide soothing relaxation content for aiding in pain management and addressing noise concerns
  • Market, inform and enlighten all guests of the healthcare facility about other events and offerings above and beyond patient education

Educational Content

Journey provides your patients access to engaging, easy to understand education modules at their bedside, in the clinics, patient portal and even in their homes. Content is available in multiple languages.

  • Patient education content is in video format, developed at a 5th-grade level or below
  • Allows for consistent teaching across the healthcare continuum
  • Video education works well for all types of learners
  • Closed Caption is available for the hearing impaired
  • Over 3000 videos to choose from
  • Clients can easily upload their own content to the Journey solution

The Journey solution is cloud-based!

  • Delivers Significant Capital Cost Savings
    • Eliminates the need for large servers and racks
  • Lowers Operational Costs
    • Reduced maintenance needs
    • Decreases the cost of managing in-room computers
  • Eliminates the burden on your IT department for
    • Administrating hardware and software
    • Supporting hardware and software
    • Managing security and anti-virus protection

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