Patient Education & Engagement

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Customer Service

Since 1990, MDM has been serving the needs of the healthcare, lodging, and educational industries. Our success has been built on the premise that the very finest possible customer service combined with the highest quality products with aggressive pricing will attract and retain the best possible customers. The philosophy works!

Call us toll free: 1-800-359-6741 ext. 651
E-mail us:

When you call MDM for the first time, you will be assigned an Account Manager who will be your personal consultant. You will have one person who will handle your orders, assist with any questions, and always be there after the sale. Your Account Manager will also provide you with their personal cell phone number. They are on call 24 hours a day in case you have a late order or an after-hours technical question.

We understand that your business is seldom 9 a.m. to 5 p.m. and neither is ours.

To better assist you we have made the following request forms available on our website that can be completed and submitted immediately to our Customer Service Team.

Please select the appropriate request form from the following menu: